A New Jersey resident experienced ongoing problems after a carpet installation was found to be defective. Despite initial attempts to address the issue with the installer, the situation remained unresolved for several weeks.
After reaching out to the consumer advocacy group Call for Action, the homeowner was able to secure a replacement for the faulty carpet. The intervention helped expedite a satisfactory resolution.
**Why this matters**
Defective home installations can lead to prolonged inconvenience and frustration for consumers. Access to consumer advocacy resources can provide support and help ensure that issues are addressed promptly and fairly.
Source: NewsData