A new spam campaign is affecting email users globally, with many receiving numerous automated messages originating from unsecured Zendesk support portals. Recipients report being inundated with emails featuring unusual or concerning subject lines like “Activate account,” often arriving in large volumes.
These messages are generated through vulnerabilities in companies’ Zendesk systems, which cybercriminals exploit to send spam. The influx has caused disruption for users who find their inboxes overwhelmed by these unsolicited communications.
**Why this matters**
Zendesk is widely used by businesses for customer support, so vulnerabilities in its platform can lead to large-scale spam distribution. This incident highlights the importance of securing customer service tools to prevent exploitation and protect users from phishing and other malicious activities.
Source: NewsData