WhatsApp is under scrutiny by European Union regulators over its policies restricting access to AI chatbots on its platform. This follows a previous antitrust investigation in Brazil concerning similar practices. The EU is examining whether Meta’s updated rules for WhatsApp Business could negatively impact competition within the European market.
In October, Meta introduced new guidelines that limit how third-party AI tools can interact with WhatsApp’s services. Regulators are concerned these restrictions may create unfair barriers for competitors, potentially giving Meta an advantage in the AI chatbot space.
**Why this matters**
The outcome of this investigation could influence how AI technologies are integrated and regulated on major communication platforms. It also highlights growing regulatory attention on the balance between innovation and competition in the digital economy, particularly regarding AI-driven services.
Source: NewsData