A recent global index measuring AI adoption in the public sector shows significant variation between countries. France ranks at the bottom, with almost 50% of its public employees reporting they have never used AI tools at work, despite substantial government funding aimed at integrating the technology. Other countries demonstrate higher levels of AI use among public servants, reflecting differing rates of digital transformation.
The index highlights how some governments are more advanced in embedding AI into public services, while others face challenges in implementation and employee engagement. These differences may impact the efficiency and innovation potential of public sector operations worldwide.
**Why this matters**
Understanding how AI is adopted in government services is crucial as it affects public sector efficiency, service delivery, and innovation. Countries lagging in AI integration may miss opportunities to improve decision-making and resource management. Tracking these trends helps identify areas where additional support or policy adjustments are needed to foster effective AI use in the public sector.
Source: NewsData